Program Manager - Digital Products

Careers

New York University Grossman School of Medicine Job Posting

Specific Title: Program Manager - Digital Products

Division/Department: Population Health

Work Location: Manhattan

Work Schedule: Full-Time

Pay Range: Commensurate with experience

Benefits Eligible: Yes

Anticipated Start Date: As soon as possible

Position Summary:

ParentCorps is seeking an experienced, highly organized, visionary Program Manager to maximize utility and efficiency of ParentCorps’ current and future digital products in service to the organization’s growth strategy.

The Center for Early Childhood Health and Development (CEHD) in the Department of Population Health (DPH), NYU Grossman School of Medicine conducts research and creates programs to improve the health and development of children, and advance health equity by developing and testing real-world solutions.

Based in CEHD, ParentCorps is an evidence-based model that partners with pre-K programs in historically disinvested communities, with long-term positive impacts on children’s long-term mental health, physical health, and academic achievement. In close partnership with pre-K programs, ParentCorps works to build a different pre-K experience – one that centers race and culture, engages parents as partners, and supports children's social-emotional well-being – to help unlock the full promise of early childhood education. ParentCorps’ evidence of impact is endorsed by Blueprints for Healthy Youth Development, the Office of Head Start Early Childhood Learning and Knowledge Center, Child Trends, and other government and nonprofit organizations. Reaching thousands of children in New York, Michigan and Texas, ParentCorps is embarking on a strategic growth plan to expand reach nationwide. To learn more about our work, visit weareparentcorps.org.

The ParentCorps Program Manager will report to ParentCorps Director Kai-ama Hamer and work collaboratively alongside ParentCorps Managers, to align digital and growth strategies, manage a suite of existing digital products, and proactively and creatively execute new product solutions.

Job responsibilities

Manage and oversee all day-to-day logistics for digital products: establish and monitor digital project workflows, milestones, deadlines and deliverables; lead digital working group comprised of digital leads from various teams, across products, to sustain progress of full digital portfolio
Oversee the functioning of established ParentCorps digital products (including the Hub Intranet, ParentCorps Portal for external users, Copper CRM, Google suite, etc.); conduct regular audits to ensure maximization of products.
Streamline and integrate all current and future digital tools to enable optimal collaboration and maximize efficiency.
Lead all phases of product innovation from conception through development, launch, and maintenance - defining concept, scope, specifications, and priorities; research and vetting vendors; design, deployment, user acceptance testing, quality assurance, and maintenance.
Collaboratively work with ParentCorps Director and Managers to define digital goals and priorities in alignment with organizational strategic initiatives.
Supervise staff member(s) with full-time digital role(s)
Coordinate across teams to identify new product needs (e.g., LMS), innovation and development
Collect, analyze and report qualitative and quantitative data and analytics to inform collaborative decision making for digital strategy.
Serve as a champion for digital products and innovations internally and externally; drive efforts for rapid adoption and sustained use by defining clear goals, metrics and strategies for success.
Communicate effectively with all stakeholders: CEHD faculty and staff, Center Administrators, Leadership, partners and funders; NYU Langone cross-department collaborators (e.g., MCIT); and vendors.
Perform additional responsibilities as required by business needs.

Minimum qualifications

Bachelor's Degree in Engineering, Business, Policy, Public Health, Education, or related. Candidates with a Masters’ Degree are encouraged to apply.
Four years minimum related experience with demonstrated competence in one or more of the following areas: project or product management, human centered design, strategic partnership building, development and management of software, dashboards or databases.
Four years minimum experience utilizing and/or developing one or more products: CRM, LMS, social intranet, website management, Google Analytics and Looker Studio.
Strong analytical, organizational and time management skills.
Effective verbal and written communication skills and interpersonal skills.
Competency in training internal stakeholders on new products and/or features.
Ability to interface effectively with all levels of management.
Ability to work within a team environment as well as independently.

Preferred qualifications

Masters’ Degree in Engineering, Business, Policy, Public Health, Education, or related.
2+ years demonstrated competence in defining product strategy and maintaining product roadmaps.
2+ years experience supervising individuals and/or teams.
2+ years experience building and managing relationships with stakeholders and cross functional teams.
Demonstrated experience effectively using data and analysis to distill feedback from disparate sources, make recommendations, inform product strategy and decision making.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU Grossman School of Medicine is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applicat! ions to be completed online.
If you wish to view NYU Grossman School of Medicine's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.

NYU Langone Health provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $76,721.83 to $94,011.19 annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here.

To apply, please send cover letter and resume to Erin Lashua-Shriftman, MA at erin.lashua-shriftman@nyulangone.org.