Careers

New York University Grossman School of Medicine Job Posting

Product Analyst

 

Specific Title: Product Analyst - ParentCorps 

Division/Department: Population Health 

Work Location: Manhattan 

Work Schedule: Full-Time 

Pay Range: Commensurate with experience 

Benefits Eligible: Yes 

Anticipated Start Date: As soon as possible 

Position Summary:

ParentCorps is looking for an empathetic, highly organized Product Analyst to support the development of our user-facing digital experiences and internal tools as we prepare for national growth. This role will sit on the Digital Team and report to the Digital Product Manager.  

 

The Center for Early Childhood Health and Development (CEHD) in the Department of Population Health (DPH), NYU Grossman School of Medicine is composed of a racially and ethnically diverse group of researchers, mental health professionals, educators and staff, working in NYC and around the globe to improve the health and development of children and advance health equity by developing and testing real-world solutions for children living in low-income communities.  

Based in CEHD, ParentCorps is an evidence-based model that partners with pre-K programs in historically disinvested communities, with long-term positive impacts on children’s long-term mental health, physical health, and academic achievement. In close partnership with pre-K programs, ParentCorps works to build a different pre-K experience – one that centers race and culture, engages parents as partners, and supports children's social-emotional well-being – to help unlock the full promise of early childhood education. ParentCorps’ evidence of impact is endorsed by Blueprints for Healthy Youth Development, the Office of Head Start Early Childhood Learning and Knowledge Center, Child Trends, and other government and nonprofit organizations. Reaching thousands of children in NYC (in partnership with the nation’s largest universal pre-K initiative), in addition to partnerships in Michigan and Texas, ParentCorps is embarking on a strategic growth plan to expand reach nationwide. To learn more about our work, visit weareparentcorps.org. 

 

ParentCorps is looking for an empathetic, highly organized Product Analyst to collaborate with a cross functional digital team and internal stakeholders to maintain and enhance the delivery, user experience, and quality of our user-facing digital experiences and internal tools. This individual will be a key member of the ParentCorps digital team, working closely with the product team to leverage user feedback, research findings and data analytics to continuously identify ways to enrich and improve upon internal productivity and enhance program 

implementation in line with ParentCorps’ national growth plans. This individual will act as the user’s chief advocate throughout all stages of product development. 

The Product Analyst will sit on the Digital Team and report to the Digital Product Manager.  

Job Responsibilities:

  • Gather product data including web analytics, statistics, and user trends. 

  • Develop efficient user communication and feedback channels; regularly report findings. 

  • Work with product leads to document user journey and workflow maps to conceptualize product improvements solutions. 

  • Monitor analytic trends for the purpose of identifying opportunities to improve the user experience across ParentCorps audiences. 

  • Write user stories and maintain an organized, prioritized backlog. 

  • Partner with various ParentCorps teams to gather and organize requirements. 

  • Create support and training documents for internal and external users to assist the rollout of new product features. 

  • Conduct quality assurance testing to ensure the smooth rollout of new experiences. 

  • Manage bug reports and learn how to prioritize fixes against the broader product roadmap. 

  • Prioritize the implementation of new features and set specific timelines. 

  • Perform additional responsibilities required by business needs. 

 

Minimum Qualifications:

  • Bachelor's degree in business, marketing, data analytics, computer science, mathematics or related. 

  • 2 years related experience. 

  • Good communication skills along with the ability to effectively collaborate with cross functional teams 

  • Ability to maintain strong customer relations and provide product support. 

  • Ability to analyze industry trends and competitor behavior. 

  • Experience in gathering and interpreting qualitative product data and consumer feedback. 

  • Exceptional ability to identify improved product features and contribute to marketing strategies. 

  • Proficiency in compiling project status, risk management, and analytic reports. 

  • Competency in training internal departments on new product features. 

 

Preferred Qualifications: 

  • Previous work experience as an Associate Product Manager, Product Marketing Manager or similar role 

  • 4+ years related experience. 

  • Experience in CRMs, social intranets and/or website management 

  • Familiarity with Google Analytics and Data Studio 

 

Interested candidates are invited to email a cover letter and resume to Alexis Henry: Alexis.Henry@nyulangone.org